Standard orders (doors under 1100mm In height and width including custom sizes ) are send using UPS. As there are maximum weight limitations for each parcel (15kg) the number of parcels required will be depending on the number of doors you require. All this is calculated for you at checkout.

If your doors are larger than 1100mm they will be sending using Parcelforce (calculated based on your specific requirements). This may incur additional charges which again are calculated for you at checkout. 

Please allow 2-3working days for all services to arrive from being dispatched. 

Paypal is the preferred method of payment which is easy to use and can be selected directly and checkout. All doors will need to be paid in full prior to starting Manufacture. Once your have paid for the doors any changes may incur additional charges depending on where the doors are in the manufacture stage.

We will aim to be dispatch your order within 20 working days. This can however take longer during busy times. We aim to keep you updated on the status of your order. 

Once dispatched please allow 2-3 working days for them to arrive. 

If you require your doors quicker than any of the above please get in contact and we will see what we can do.

If your doors arrive damaged you need to contact us within 48 hours providing details and pictures of the damage. Do not modify the doors in any way and keep the original packaging. This will allow us to claim against the courier where required and replace your doors if required quickly and efficiency. 

Once we have reviewed the damage we will let me know the next steps. 

This shop is fully secure and protected by and SSL certificate. All of your data is stored in line with our privacy statements (see our privicay page for details). All of your payment data is processed via PayPal and also secure. Please see the PayPal website for more details.